TALKBOX System


Free website - Powered By Wix.com Interoperable communications, talkbox, emergency equipment, 911 equipment, homeland security, 700 mhz, 800 mhz, survival, business continuity, disaster equipment, preparedness, interoperatable, military grade, explosion proof, emp proof, NECP, OEC, UASI, multiple jurisdictions, MCU, Mobile Communications, interconnect channels, interconnect, disparate, disparate systems, Federal Communications Commission, 421-512 MHz , 150-174 MHz, FCC narrowbanding, Land Mobile Radio, LMR, VHF, UHF, 700 MHz, 800MHz, ACU2000, State interoperability, point of contact , POC, Communications Assets Survey, CASM, SCIP, Statewide Communication Interoperability Plans, IECGP, seamless roaming, Data Communications Interoperability, safecomprogram,

Free website - Powered By Wix.com Interoperable communications, talkbox, emergency equipment, 911 equipment, homeland security, 700 mhz, 800 mhz, survival, business continuity, disaster equipment, preparedness, interoperatable, military grade, explosion proof, emp proof, NECP, OEC, UASI, multiple jurisdictions, MCU, Mobile Communications, interconnect channels, interconnect, disparate, disparate systems, Federal Communications Commission, 421-512 MHz , 150-174 MHz, FCC narrowbanding, Land Mobile Radio, LMR, VHF, UHF, 700 MHz, 800MHz, ACU2000, State interoperability, point of contact , POC, Communications Assets Survey, CASM, SCIP, Statewide Communication Interoperability Plans, IECGP, seamless roaming, Data Communications Interoperability, safecomprogram,

How does talkbox answer the problems we are facing today


The following White Paper shows what we need and in red you will see what we offer as a solution to those needs. 
Read Ahead for Report Overview: The Role Deployable Aerial Communications Architecture in Emergency Communications Recommended Next Steps

NEAR  REAL-TIME
COMMUNICATIONS  RESTORATION


Purpose

The Department of Homeland Security continually stresses the importance of resilience and the need to incorporate it into the design and administration of its programs.  Individuals and communities, together with local first responders, are the most critical response and recovery assets present during the initial hours following a disaster. 

The FEMA Administrator is leading a vitally important initiative known as the Whole of Community Framework for Catastrophic Planning & Response.  At its core is the goal of saving and sustaining lives and stabilizing the event within 72 hours.  To do this, a shift in thinking must occur that switches the focus from “incidents” to “individuals”, from “processes” to “products”, and recognizes that “time is our biggest enemy.” 
Our unit Talkbox is designed to take care of these issues in a matter of minutes so that communication with the entire community is not an issue.
                    
With respect to critical communications, which includes both survivors and emergency responders, there are aggressive metrics:

  • 1 hour – Implement all viable forms of two-way communications for both survivors and the whole community response force.
Talkbox can be connected and running in a matter of minutes
  • 2 hours – Call upon text-based communications devices and social networking to broadcast life saving messages between survivors and the whole community.
Talkbox can be set to send to messages within minutes
  • 8 hours – Ensure sufficient portable communications systems are operational in and around the impacted area.
Talkbox can be delivered in to devastated area by two people or one vehicle. 

This is neither an easy goal nor one that will be accomplished overnight.  It will require creativity and coordination with all affected, in both the public and private sectors.  The purpose of this paper is to begin a dialogue that will contribute to achieving this goal.
Talkbox was not accomplished overnight. It is a collaborative effort that took over 10 years to make. We spared nothing and made some of the world’s best engineers work very long and hard to make a unit that meets all of the issues we are facing in interoperable communication today.

Background

After a catastrophic national emergency, the ability to communicate with the impacted population and for responders to talk to each other can mean the difference between life and death.  Since Air Florida’s D.C. crash in 1982, after action reports from responses and exercises have pointed to communications hindrances as an impediment to response.  As evidenced during 9/11 and Hurricane Katrina, national emergencies have the ability to cause communications network failures.  Whether the networks are damaged, totally eradicated or simply overloaded, we have seen the negative impacts of communications system failures on the public and on overall response efforts. 

For any major disaster response scenario, Emergency Support Function 2 – Communications Annex (ESF-2) of the National Response Framework will be executed.  FEMA will work closely with the National Communications System, who has the lead in coordinating restoration efforts.  Currently, the federal government relies on FEMA’s Mobile Emergency Response Support (MERS) Detachments to help restore telecommunications in an impacted area.  Depending on many factors, including type of incident, location of incident, and threat of another incident, it could take more than 72 hours for MERS to begin reestablishing communications.  While continuing to be a valuable asset, MERS does not provide the ability to communicate in the first minutes or hours after a major incident.

State and local emergency managers are also likely to dispatch communications vehicles.  Generally, these are outfitted with a few hundred public safety communications devices and a tower with a reach on average of 10 to 20 miles.  Equipment carried by the vehicles is primarily for use by emergency responders, not the public.  However, there are commercially available alternatives to creating temporary network infrastructure in near real-time that can aid response efforts and survivors of a disaster. Yet there is nothing that does it as well or covers as many aspects needed for instant interoperable communication as TALKBox does.

Commercial mobile services are the most widely accessible communications systems in the United States.  About 92% of the U.S. population carries mobile wireless phones and usually most, if not all first responders have mobile phones, in addition to their mission specific communications systems.  While a range of options may exist, this white paper examines three approaches – cell networks in a suitcase, very small aperture terminals, and balloon-borne assets – that can help accomplish the goal of near real-time restoration of communications infrastructure. None of these are needed if you have Talkbox, sure they are nice additions to your communications abilities but are really not needed with the unit we offer

Suitcase Cell Networks

One commercial approach entails the pre-positioning of suitcase-sized cell networks.  These networks are effective for higher-density population centers because they can be hand carried inside or close to a disaster scene to provide coverage.  This is particularly helpful if there is significant road and structural damage.  These assets can be strategically pre-positioned at fire or police stations, Emergency Operations Centers or federal offices. Within minutes, the unit can start processing calls and messages within the local coverage area.

It’s important to note that the system is IP-based and employs a software solution that is technology agnostic.  In other words, whether you are a Verizon or AT&T customer, your calls can get through.  Our unit does this and can route you to em radio networks so that you can report issues directly to the First Responders who need to know. The way the network works is that the individual suitcase cell networks connect with each other and with the wireless networks outside of the deployment area via IP connections.  A wide area network can be implemented quickly within the deployment area and can communicate with resources outside of the deployment area. We offer up to 16 miles of range and can connect to Microwave, satellite, and other towers if avalible.

This solution is being used by both the U.S. Army and the Center of Emergency Assistance in the People’s Republic of China.  After the 2008 earthquake in China, 100 units were deployed and processed more than 50,000 calls within about 24 hours.  The response time would have been sooner but the systems were not pre-positioned and had to be airlifted to the area.  However, strategic pre-positioning would have enabled cellular coverage within minutes. Why would you need to put this many units to work when just a couple of talkboxes could have taken care of the issues

Once operational, every cell phone in the coverage area of the suitcase (i.e., anywhere between 1 to 10 or 15 miles depending on topography) can be captured on the system.  This will aid in finding and communicating with victims.  The unit is even capable of locating a phone within the standards required for E911 Phase II; providing location information to within 50 or 100 meters.  If first responders geo-locate a cluster of cell phones several hundred meters in one direction but none in all others, they will know where to prioritize their efforts first. We take this a step futher by offering gps systems that can pinpoint the locations in a 3d screen format as the disaster or crisis is happening, not after you have taken the time to position all of the cases. This will save valuable time in discerning where in the piles of rubble survivors may be.  The capability will provide future benefits as well.  For instance, it is technically feasible to use geo-location to identify individuals who have signed up, requesting special assistance in the case of an emergency.  This can help address special needs evacuations (wheelchair bound, for instance) which has been the subject of past GAO criticisms.

Finally, the system is controlled locally on the ground in the deployment area. Our system can be moved to any area while connected to vital networks that are very important to First Responders. Decisions regarding network operations can be implemented immediately by local personnel.  In a disaster situation it is common for first responders from outlying areas to come into the disaster through mutual aid agreements or on a volunteer, ad-hoc basis.  As these rescue workers come into the area they can be quickly added to the network.  The system will recognize when a new phone enters the network.  This is helpful in distinguishing between emergency personnel and survivors.  If a survivor is identified, appropriate action may be taken. We not only do this we take it to the next level by solving the click to talk issues between cell phones and radio networks. You will no longer need to say “can you repeat that”.

SIP signaling is also supported so that IP-based communications systems can be interconnected with the system.  For example, a localized 911 call facility can be deployed at the disaster site to facilitate rescue operations.  Solutions are available to connect two-way radios that are used by public safety personnel.  Other key features include cell broadcast messages, priority calling and geo-location. Our unit does this automatically rolling to the best network available along with being set to pick up all networks used by local and national groups

Very Small Aperture Terminals (VSATs)

A VSAT terminal uses high frequency (HF) radio signals to send and receive information to and from a geostationary satellite orbiting around the equator at 22,300 miles.  VSAT communications have vastly improved during the past several years, allowing terminals to become smaller.  This allows for VSATs to be deployed on extremely short notice, and with very little footprint required to establish a highly reliable link from an otherwise unreachable area.  For instance, VSATs were used successfully in the Haiti response and flood relief efforts in Pakistan.  VSATs already work with our unit and can be prepositioned to be of service when needed. Talkbox will let you know if they are needed so you don’t have to worry about this and can concentrate on saving lives and getting help to those who need it.

The U.S. Coast Guard is in the early stages of utilizing this approach to handle communications outages and inject more potent redundancy into its infrastructure.  20 units have been pre-positioned at target areas.  Approximately one-fourth of the Coast Guard’s infrastructure is planned to have this cost effective, back-up capability by the end of FY12.  System resilience is enhanced and seamless communications provided, if and when necessary.  The Coast Guard is considering expansion of its use of VSATs to eliminate its reliance on emergency response trucks with comms equipment.  Through appropriate hardening (e.g. from hurricane-force winds or self-contained power units not connected to “live” wires), VSATs could offer part of the solution to pre-positioning assets for catastrophic incidents requiring a “whole community” response.

VSATS provide everyday failover when the last mile lines experience connection problems during a National Incident, routine maintenance or local line failure/severe.  This can negatively impact system uptime.  Following Hurricanes Gustav and Ike, the Coast Guard was delayed by days in getting portable satellite communications packages to high sights because of flooding and damaged roads.  VSATs will significantly reduce this downtime.

The Coast Guard has been beta-testing technology for response purposes, such as GPS and texting, during the Deepwater Horizon incident.  The component wholly supports this position paper as a result of that experience.

Balloon-Borne Approach

Technological payloads pre-affixed to balloons provide a solution to restoring communications following a catastrophic event that would either eliminate or seriously compromise terrestrial-based systems.  The technology can restore a variety of voice, data, and video communications applications over most frequency bandwidths. 

There are a few options to consider when thinking about a balloon-borne approach:

·         Commercial Mobile Wireless.   The most ubiquitous mobile communication system today is commercial mobile services.  Balloons can be deployed to include payloads with repeaters to work over any commercial system: CDMA, GSM, 3G, GPRS, WCDMA, iDEN, WiFi and WiMAX.  The payloads restore the infrastructure by placing repeaters on weather balloons that will float over an affected area and above the weather.  Essentially they become airborne cell towers.  Each payload would have a 24-hour life and could be continuously replaced to create a constant network that can operate while the terrestrial infrastructure is being re-constituted.  Each unit has the capacity to deliver 100 simultaneous calls, few Mbps data, or video; large capacity demands can be met by deploying additional payloads.  This technology provided uninterrupted data coverage for oil refineries before, during and after Hurricane Katrina throughout the disaster area.

·         Direct-to-Home Satellite.  A catastrophic event in a particular location may leave DTH satellite systems in place.  The challenge is using this system as a means to communicate directly with the affected population.  Cable and fiber systems – if still operational – can be contacted since they are local systems and messages intended for that affected area can be sent over these systems.  DTH satellite systems, however, are national in scope and pose a unique challenge to use as a communications vehicle to get messages out to people only in the affected area.  Payloads could be developed using the DTH frequencies that would allow emergency response managers and coordinators to “take over” the broadcast of local satellite dishes and develop whatever messages needed to be delivered in an affected area by flying the balloons south of the area so it is in the signal path of DTH antennas.

·         Responder-to-Responder Communications.  As stated previously, payloads can be developed on virtually any frequency or communications system desired and no additional handsets are therefore required.  Pre-configured, pre-positioned units would allow first responders to continue using their existing end-user devices.

Pre-Deployment and Time to Launch Considerations.  Balloons with payloads provide a low-cost, quickly deployable solution to restore almost any communications system desired.  What is necessary for this option to be viable is identifying the priority communications systems that will best address the communications needs following a catastrophic event, funding the design and development of platforms to meet that need, and pre-positioning these assets in strategic locations across the country. 

The payloads are small (about the size of a shoe box), light-weight, and fly on standard weather balloons.  To remain ready for deployment, these units require commercial grade batteries, commercial weather balloons, and commercial grade helium or hydrogen tanks.  The existing 70 NOAA weather balloon launch sites in the domestic U.S. provide ready-made sites sourced with lifting gas and personnel trained to launch such balloons.  It typically takes 10 to 15 minutes to fill the balloon with gas. 

If units were prepositioned at these locations, a network covering 90% of CONUS could be maintained quickly.  Each unit’s coverage area can extend up to 400 miles in diameter.  In addition, there are launch sites located in Hawaii, Alaska and US Territories.  Involving NOAA sites for launches will extend NOAA’s existing mission to operate the NOAA Weather Radio Service – a vital source of emergency warnings to the public.  The 64 Urban Area Security Initiative designations (i.e., high-risk metro-areas) are also likely “hot” spots for pre-positioning these assets.
Talkbox could help with this setup by giving a gateway to other networks through put. It would also have given the areas much more than this alone would have been able to offer.

Strategic Pre-Positioning

Through information possessed by the Department of Homeland Security, and in conjunction with state and local emergency planners, the “right” assets could be staged in the “right” locations pre-incident.  By analyzing the UASI formula relative to each high threat city, DHS could predict with reasonable assuredness the most appropriate locations to pre-position the abovementioned payloads.  The DHS Office of Infrastructure Protection could also add to the body of knowledge relative to where targets reside across the country.  For regions with larger population densities, use of Unmanned Aerial Vehicles with communications capabilities will complement this approach and should be considered. Talkbox in a backup mode can be EMP Proof and ready in minutes instead of hours to connect all vital and secondary networks to each other.  

In the case of GSM and CDMA payloads, an estimation of packages required to meet the demand could be determined by an assessment of subscriber base by carrier for each particular city.  Loosely dubbed, this would be the Verizon and AT&T coverage map methodology (i.e., ongoing commercial dispute between the two carriers).  Approximately, 98% of the U.S. subscriber base’s cell phones utilize technologies that are “Verizon-compatible” or “AT&T-compatible”.  A comprehensive pre-planning effort with carriers, the FCC and NTIA would be necessary to overcoming possible interference issues.  In the case of the IP-based approach, this analysis would not be necessary as it is a technology-agnostic solution.  Topographical considerations may also impact the quantity needed. Thanks to our system being able to reroute calls from tower based to microwave or satellite based transmissions, the issues of bandwidth and topographical limitations can be overcome very effectively.

Saving Lives

FEMA’s Integrated Public Alert and Warning System (IPAWS) is moving towards development of the capability to relay 90-character cell broadcast messages to cell phones.  While voluntary for industry partners to participate in this program, a vast majority of the carriers are involved who collectively serve over 97% of the country’s cellular customer base. 

Through the re-establishment of communications infrastructure an opportunity exists to “reach” inside disaster areas with lifesaving messages for survivors.  For instance, there could be hundreds of thousands of survivors in the impacted area of an improvised nuclear device attack.  Depending on topographical and electromagnetic pulse specifics, many individuals may still have cell phones that are operational.  With the quick re-establishment of communications, some persons will be able to receive alert messages.  Word of mouth will help relay information (i.e., seek shelter, path of the plume or evacuation locations) to other survivors.  It is estimated that approximately a dozen suitcases could relay the IPAWS alert to the cell phones inside the disaster zone of a metro-area.  Talkbox offers the fastest ability to reconnect on the market. In a operational mode or back up the people who need the information to relay will have it when it happens not after.

Another key benefit of quickly establishing communications infrastructure is that emergency responders will have more reliable communications going into a disaster area.  This will allow responders to communicate with each other, get information from and relay information to the area outside the damaged zoned.
Talkbox offers all communities and private parties the ability to keep in touch before, during and after major disasters and can be carried by two people to the safest area to work from. Allowing you to connect to all major and minor networks in cell, LMR, and Data will help all the people and property effected by this problem.
Grants along with the ability to lease mean that funding is not a problem for even the poorest areas on earth to now be as well connected as the richest areas on earth.



Interoperable communications, talkbox, emergency equipment, 911 equipment, homeland security, 700 mhz, 800 mhz, survival, business continuity, disaster equipment, preparedness, interoperatable, military grade, explosion proof, emp proof, NECP, OEC, UASI, multiple jurisdictions, MCU, Mobile Communications, interconnect channels, interconnect, disparate, disparate systems, Federal Communications Commission, 421-512 MHz , 150-174 MHz, FCC narrowbanding, Land Mobile Radio, LMR, VHF, UHF, 700 MHz, 800MHz, ACU2000, State interoperability, point of contact , POC, Communications Assets Survey, CASM, SCIP, Statewide Communication Interoperability Plans, IECGP, seamless roaming, Data Communications Interoperability, safecomprogram,